Return and Refund Policy

At Antons Tuxedos we strive to ensure your satisfaction with every purchase. If you're not entirely satisfied with your order, we're here to help. Please review our return and refund policy outlined below:

1. Eligibility for Returns:

  • To be eligible for a return, items must be unused, unworn, and in the same condition as received.
  • Returns must be initiated within [number] days of the purchase date.
  • Customized or personalized items may not be eligible for return unless there is a manufacturing defect or error on our part.

2. Return Process:

  • To initiate a return, please contact our customer service team at [email address] or [phone number] to request a Return Merchandise Authorization (RMA) number.
  • Once you receive your RMA number, securely package the item(s) and include the RMA number on the outside of the package.
  • Ship the item(s) back to us using a trackable shipping method. Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

3. Refund Process:

  • Upon receiving the returned item(s) and verifying their eligibility, we will process your refund within [number] business days.
  • Refunds will be issued to the original payment method used for the purchase.
  • Please note that shipping costs (if any) are non-refundable.

4. Exchanges:

  • If you wish to exchange an item for a different size or color, please follow the return process outlined above and place a new order for the desired item.
  • Exchanges are subject to availability.

5. Defective or Incorrect Items:

  • If you receive a defective or incorrect item, please contact us immediately upon receipt for assistance.
  • We will provide instructions for returning the item and will cover any associated return shipping costs.

6. Non-Returnable Items:

  • Certain items may not be eligible for return, including but not limited to:
    • Used or worn items.
    • Items without original tags or packaging.
    • Customized or personalized items (unless defective).

7. Damaged Shipments:

  • If your order arrives damaged during shipping, please contact us immediately.
  • We may require photographic evidence of the damage to process a refund or replacement.

8. Contact Information:

  • If you have any questions or concerns regarding our return and refund policy, please contact our customer service team at shop@antonstuxedos.com or 914.281.4622.

Note: Our return and refund policy are subject to change without prior notice. Please review this page periodically for any updates or revisions.

Thank you for shopping with Antons Tuxedos. We appreciate your business!